Privacy Policy

Last Updated: March 15, 2025

At nodebridgecom, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our technical analysis trading education platform.

Information We Collect

We collect different types of information depending on how you interact with our platform. Being transparent about this is important to us, and we want you to understand exactly what data we gather and why.

Personal Information You Provide

When you register for our learning programs or contact us, you voluntarily share certain details:

  • Full name and contact information including email address and phone number
  • Educational background and professional experience in trading or finance
  • Payment information processed through secure third-party processors
  • Communication preferences and course interests
  • Questions or feedback you submit through contact forms

Automatically Collected Data

Our platform collects technical information to improve your experience and ensure proper functionality:

  • IP address and general geographic location (city and country level)
  • Browser type, device information, and operating system
  • Pages visited, time spent on content, and navigation patterns
  • Referral source that brought you to our website
  • Course progress and completion rates for enrolled students

Korean Residents: In compliance with the Personal Information Protection Act (PIPA), we obtain explicit consent before collecting sensitive personal information. You have the right to refuse consent, though this may limit access to certain services.

How We Use Your Data

Your information serves specific purposes that help us deliver quality education and maintain our platform. We don't use your data for purposes beyond what's outlined here.

Educational Services

We process your information to provide and improve our technical analysis courses. This includes sending course materials, tracking your progress, issuing certificates, and personalizing your learning experience based on your skill level and interests.

Communication

We'll contact you about course updates, schedule changes, and important announcements related to programs you've enrolled in. You'll also receive responses to your inquiries and technical support when needed.

Platform Improvement

Anonymous usage data helps us understand which course materials work best and where students might struggle. We analyze patterns to refine our curriculum and fix technical issues that affect learning quality.

Legal Compliance

Sometimes we need to process data to meet legal obligations in South Korea, including tax reporting, fraud prevention, and responding to lawful requests from authorities.

Purpose Legal Basis Data Used
Course delivery and enrollment Contractual necessity Name, email, payment info, progress data
Platform improvement Legitimate interest Usage patterns, anonymized analytics
Marketing communications Consent (opt-in) Email, communication preferences
Legal compliance Legal obligation Transaction records, identity verification

Data Storage and Security

Protecting your information is something we take seriously. We've implemented multiple security measures, though no system can ever be completely foolproof.

Technical Safeguards

Our servers use industry-standard encryption protocols for data transmission and storage. All payment processing happens through certified third-party providers who maintain PCI-DSS compliance. We regularly update our security systems and conduct vulnerability assessments to stay ahead of potential threats.

Access Controls

Only authorized team members can access personal information, and they're trained on proper data handling procedures. We use role-based access controls, meaning staff members only see the data necessary for their specific job functions.

Physical Security

Our primary servers are located in secure data centers within South Korea with 24/7 monitoring, fire suppression systems, and restricted physical access. Backup systems are maintained in geographically separate locations.

Data Breach Protocol: In the unlikely event of a security breach affecting your personal information, we will notify affected individuals within 72 hours as required by Korean law and take immediate steps to mitigate any harm.

Your Rights

You have significant control over your personal information. Korean privacy law gives you several rights, and we've made it straightforward to exercise them.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this in a readable format within 10 business days.

Correction Rights

Update or correct inaccurate information through your account settings or by contacting our support team directly.

Deletion Rights

Request deletion of your personal data, subject to legal retention requirements. We'll process deletion requests within 30 days.

Processing Restrictions

Limit how we process your data while maintaining your account. Useful if you're disputing data accuracy or questioning processing legality.

Data Portability

Receive your data in a machine-readable format to transfer to another service provider if desired.

Withdraw Consent

Revoke previously given consent for marketing communications or optional data processing at any time.

How to Exercise Your Rights

Send requests to contact@nodebridgecom.com with "Privacy Rights Request" in the subject line. Include your full name, registered email address, and specific request details. We'll verify your identity before processing requests to protect against unauthorized access.

Data Sharing and Third Parties

We don't sell your personal information to anyone. Period. But we do work with specific service providers who help us run our platform effectively.

Service Providers

Payment processors handle financial transactions securely. Cloud hosting providers store course materials and user data. Email service providers deliver course communications and support responses. These partners are contractually obligated to protect your data and can only use it for specified purposes.

Analytics Partners

We use analytics tools to understand how people interact with our platform. This data is anonymized and aggregated before being shared, so individual users cannot be identified.

Legal Requirements

We may disclose information when required by Korean law, court orders, or regulatory authorities. This includes situations involving fraud investigation, intellectual property protection, or threats to personal safety.

Business Transfers

If nodebridgecom is acquired or merged with another company, your data would transfer to the new entity. We'd notify you before this happens and inform you of any privacy policy changes resulting from the transfer.

Data Retention Periods

We keep your information only as long as necessary for legitimate purposes or legal requirements.

Active Students

While you're enrolled in courses, we maintain your complete profile and learning history. This includes course progress, certificates earned, and communication records. You need this data to access materials and continue learning.

After Course Completion

Educational records are retained for five years after course completion. This allows you to retrieve certificates and access reference materials. Transaction records are kept for seven years to comply with Korean tax law.

Inactive Accounts

Accounts with no activity for three consecutive years are considered dormant. We'll send notification before deleting the account, giving you 90 days to reactivate if desired. After deletion, we only retain minimal records required by law.

Marketing Data

If you've subscribed to marketing communications but haven't enrolled in courses, we'll keep your contact information for two years. You can unsubscribe anytime through email links or by contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to function properly and improve your experience. You have control over most of these.

Essential Cookies

These cookies are necessary for basic website functionality. They remember your login status, course preferences, and session data. You can't disable these through our settings because the platform wouldn't work properly without them.

Analytics Cookies

We track general usage patterns to understand which content resonates with students. This helps us identify confusing navigation, popular course topics, and technical issues affecting the learning experience. Data is anonymized before analysis.

Preference Cookies

These remember your choices like language settings, video playback preferences, and interface customizations. They make your experience more convenient but aren't strictly necessary.

Managing Cookies

Most browsers let you control cookie settings through their preferences menu. Blocking cookies may affect platform functionality, particularly for logged-in features and course progress tracking.

International Data Transfers

Your data is primarily stored and processed within South Korea. However, some of our service providers operate internationally, which means limited data transfers may occur.

Transfer Safeguards

When data crosses borders, we use standard contractual clauses approved by Korean authorities. Our international partners must maintain security standards equivalent to those required in South Korea. We regularly audit these relationships to ensure compliance.

Your Rights During Transfers

International transfers don't change your privacy rights. You maintain the same access, correction, and deletion rights regardless of where data is temporarily processed. If you have concerns about specific transfers, contact our privacy team for details.

Changes to This Policy

Privacy practices evolve as technology and regulations change. We update this policy periodically to reflect new practices or legal requirements.

Significant changes will be announced through email and prominent website notices at least 30 days before taking effect. Minor updates like clarifications or formatting changes happen without notification, though we always update the "Last Updated" date at the top of this page.

Continuing to use our platform after policy changes indicates acceptance of the updated terms. If you disagree with changes, you can close your account and request data deletion.

Contact Information

Questions about this privacy policy or how we handle your data? We're here to help. You can reach our privacy team through multiple channels.

Email

contact@nodebridgecom.com

Phone

+821062927245

Mailing Address

Yuseong-gu, 대전광역시 유성구 한밭대로 502 홈플러스 3층 ABC마트 ST 홈플러스점, South Korea

For privacy rights requests or complaints, please use the email address above with "Privacy Rights" or "Privacy Complaint" in the subject line. We aim to respond within five business days and resolve most issues within 30 days. If you're unsatisfied with our response, you have the right to file a complaint with the Personal Information Protection Commission in South Korea.